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Our dynamic agenda is designed to ignite new ideas and inspire innovative ways to transform your practice.

​With over 100 sessions available, now is the perfect time to begin mapping out your experience.

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Breakout Session Lineup Available Now!

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Stay tuned—the full agenda launches in early October, along with session registration.

Arrive on Sunday, November 2

You should plan to arrive on Sunday to experience the Innovation Hub at 1pm CT and then kickoff the event with our Taste of Nashville welcome reception at 6pm CT!

Depart on Wednesday, November 5

Breakout sessions will end on Wednesday at 12pm CT, and we’ll see you next year at UGM 26 in San Diego!

SUNDAY

November 2

Registration

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1:1 Hands-On Training in the Innovation Hub

 

Expo Hall + Networking

 

Taste of Nashville Welcome Reception

MONDAY

November 3

Opening General Session

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Breakout Sessions

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FQHC Executive Summit

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​Lunch + Fireside Chat General Session

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1:1 Hands-On Training in the Innovation Hub

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Expo Hall + Networking

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UGM Fest Reception

TUESDAY

November 4

Breakout Sessions

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AI Physician Symposium

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CXO Summit

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1:1 Hands-On Training in the Innovation Hub

 

Expo Hall + Networking

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Opry Nights Client Event

WEDNESDAY

November 5

Breakout Sessions

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1:1 Hands-On Training in the Innovation Hub

 

Expo Hall + Networking

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Unlocking Efficiency—UGM 25 Breakout Lineup 

Adventure Now - Clinical

Care Guidelines = Better Outcomes: Adventure Now

Care Guidelines: Configure. Apply. Succeed: Adventure Now 

EHR Tips and Tricks: Adventure Now 

NextGen Share in Action-Connect. Share. Succeed: Adventure Now 

Reports that Matter-Analyze, Apply, Achieve: Adventure Now 

The Future of Tribal Reporting with NextGen's Population Health System (PHS)

Adventure Now - Financial

Contract Library: Adventure Now 

PM Tips and Tricks: Adventure Now 

Understanding and Optimizing PM Reports: Adventure Now 

Using Background Business Processor to Optimize PM Workflows: Adventure Now 

All

AI In Medicine Physician Symposium 

CXO Summit: Accelerating Practice Performance

FQHC Executive Summit

From Intelligence to Impact: AI, Intelligent Automation, and Generative AI in Healthcare

From Vision to Victory: Strategic Goal Setting for Thriving Medical Practices 

Clinical

Ambient Accelerators: Building Macros - Microsession

Ambient Accelerators: Tailoring Settings to Your Needs - Microsession

Auto-Immune Forum

Cardiology Forum 

Closing the Loop: Interoperability That Powers a 360° Referral Experience

Connected Care, Connected Future: Deep Dive into NextGen's Interop Capabilities

Designing for Simplicity: Elevating the User Experience in the New Ortho Suite

Endoscopy Suite: Release Review

ENT & Allergy Forum

Eye Care in FQHC

From Evidence to Practice: Care Guidelines That Work

Gastro Forum

Lessons Learned: Enhanced Upgrade Community Pilot 

Maximizing Behavioral Health Suite Workflows: Streamlining Care from Referral to Discharge

Medication Efficiencies with EHR and Mobile

NextGen Mobile in Action: Powering Smarter, Faster Clinical Workflows

NextGen Mobile Speech-to-Text: Seamless Clinical Documentation

Nursing and Medical Assistant Workflow Optimization

NextGen 8.3.1 New Features: Care Guidelines Enhancements - Microsession

NextGen 8.3.1 New Features: EHR New UI Framework Configuration - Microsession

NextGen 8.3.1 New Features: Pre-Encounter Documentation - Microsession

Ophthalmology and Care Guidelines

Ophthalmology Forum 

​Ophthalmology Template Configuration for Efficiency 

Optimizing the Use of the Medication Module

Prescription Adherence in Action: Patients Leading the Way

Smarter Summaries: AI at Work for Patient Care

Specialty Care Town Hall

Tribal User Meeting Breakfast

Urology Forum

Vision Forward: Empowering Ophthalmology with Modernized Optical Management Solutions

What's New with Mobile in Ophthalmology

What’s New with Ambient Assist: Smarter Tools, Smoother Workflows 

What's New in EDR: 5.2 Release Review and Expert Level Tips for EDR Practices

Workflows for FQHCs with Behavioral Health Suite

Clinical Quality

Population Health Excellence: Best Practices for Maximum Impact

Reporting and Performance: One Comprehensive Solution (CHC)  

Strategies for Winning in Value-Based Care and MIPS Expert Guidance 

The Digital Shift in Quality Reporting

​UDS Made Simple: Faster, Easier, Better

Closed Loop Patient Experience

Closed Loop Patient Engagement and Readiness: NextGen Engage powered by Luma

Empowering the Patient Experience in NextGen Enterprise 8

Meet NextGen Navigator powered by Luma: AI That Transforms Inbound Calls

Patient Experience Redefined: Sneak Peak 

Seamless Virtual Visits in Practice Operations: From Scheduling to Follow-Up

The Closed Loop Experience: Provider Journey, Unlocking Integration & Efficiency

Data Analytics

Clinical Research and Real-World Evidence: A Beginner's Guide for Ambulatory Providers 

Data on Demand: Orchestrating Insights Your Way

Driving Ambulatory Practice Performance: From Reactive to Prescriptive Healthcare

Financial

A Fresh Look: The New Practice Management Experience

Claim Confidence: Fine-Tuning Edits for Maximum Reimbursement

Digital First: Accelerating Payments Through Transparency and Integration

Elevate your Clearinghouse Experience: Innovate, Automate, and Accelerate with NextGen + Waystar 

Eligibility Elevated: Enhancing Patient Experience and Practice Performance

Faster, Smarter Credentialing Through Market Solutions

NextGen 8.3.1 New Features: Enterprise Scheduling - Microsession

NextGen 8.3.1 New Features: Patient Cost Estimator - Microsession

NextGen 8.3.1 New Features: USPS Address Validation - Microsession

NextGen Pay Powered by InstaMed: One Experience, Every Step

Practice Management, Elevated: Enterprise 8 Updates

Price Clarity, Patient Confidence: Using the Cost Estimation Tool

Revenue Cycle Made Simple: A Guide for Non-Billers

Streamline Payments with Intelligent Automation 

Streamline RCM Operations with Intelligent Automation 

​Vision Forward: Empowering Ophthalmology with Modernized Optical Management Solutions

Workflow Optimization and Efficiencies for the Back Office 

Workflow Optimization and Efficiencies for the Front Office

Hosting

Faxing and Peripherals - Microsession

Networking and Performance Best Practices - Microsession

User Management and IAM Best Practices - Microsession

IT

Command and Control: Navigating Major Incidents - Microsession

Dynatrace, Dashboards and Observability

Information Technology Infrastructure Library Framework 

Interoperability Automations that Drive Patient Care and Practice Efficiency

Journey to Hosting

Manage Change in Projects and Beyond - Microsession

Mastering Mirth Connect: Tips, Tricks, and Transformation Patterns

Mirth Connect: Powering Seamless Healthcare Data Exchange

Model and DesignHub - Microsession

Modernizing the Hosting Experience

NextGen Share and What's Next in Interoperability 

Ophthalmology and Care Guidelines

Ophthalmology Template Configuration for Efficiency 

Project Unity

Rooted in Solutions: The Power of Problem Management - Microsession

The Modern Era of IT: Fractional CIO Strategies That Drive Better Outcomes 

Self Hosted Upgrade: How to Re-register Your Thin or Fat Workstations - Microsession

Unlocking the Power of APIs: Driving Efficiency, Connectivity, and Innovation

Managed Services - Upgrades

Application Managed Services: An Elevated Experience

Get Ready for Post-Upgrade Support - Microsession

​Manage Change in Projects and Beyond - Microsession

NextGen Enterprise 8 Day 1 Impacts: How to Prepare and What to Avoid - Microsession

NextGen Enterprise 8 Regulatory Upgrades and Our Service Offerings

NextGen Enterprise 8.3.1 Early Adopter Upgrades Round Table

NextGen Enterprise: How to Prepare for your NextGen 8 Upgrade - Best System & Business Practices

​NextGen Mobile: Setting you Ambient Implementation up for Success

Project Manage your NextGen Enterprise 8®  Upgrade like a NextGen Expert - Microsession

Specialty Care: How to Prepare For Your NextGen 8 Upgrade: Best System and Business Practices

Organizational Development

Cultural Intelligence: Building Bridges Across Differences

Elevate Skills. Empower Teams. Exceed Expectations: NextGen Certification & Training Program

Executive Presence: Communicate with Confidence, Lead with Impact

Finding Your Place in Change

Guiding the Journey: Effective New Provider Training Made Simple

Keeping Employees Engaged Through Change

Keeping It Human: Shaping Culture in the Age of AI

Radical Conversations: Say What Matters

The Engagement Equation: Presentation + Facilitation = Impact

Training Reimagined: Discover NextGen Healthcare

Transformational Leadership Leading Beyond Your Limits

Using Certification and Training Program to Help with Goal Setting and Career Development

When Change Doesn't Work: Strategies for Identifying, Implementing & Measuring Effective Change

Regulatory

21st Century Cures Act: Information Blocking Compliance and Data Sharing Best Practices 

Another Year, Another Set of Regulatory Challenges: Government and Industry Updates

Cracking the Code on CMS Prior Authorization

EHR Strategies for Stronger Financial Performance

​MIPS Value Pathways: Maximizing Clinical Efficiency and Reimbursement

Navigating the Regulatory Landscape

Sensitive Data: Privacy, Consent & Segmentation

Tips and Tricks for Improving Your Quality Performance Scores

All session attendees must pre-register to have access to the session onsite.

Attendees will scan to enter each session room onsite. Those who did not pre-register will be allowed to attend the session based on a first-come-first-serve basis after those who pre-register have scanned in.

Client Event

Exclusive Live Performance at The Grand Ole Opry!

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Tuesday, November 4 | 8PM

Grand Ole Opry

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There’s nothing like experiencing the world-famous Grand Ole Opry and this is the best way to do it. Join us for a one-of-a-kind Opry show exclusively for NextGen UGM 25 including surprise artists!

 

One complimentary ticket is included with your UGM registration. Guest tickets are available for $99 per person, which includes full access to the venue, food and drink.

 

The Grand Ole Opry is ADA accessible, ensuring that everyone can fully enjoy the festivities; and transportation will be available if needed.

 

Guest tickets are also available for the Welcome Reception on Sunday, November 2 from
6pm–8pm for $49 per person.

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LEGAL DISCLAIMER

In order to attend our annual NextGen User Group Meeting ("NextGen UGM") you must register, be a licensed client or affiliated practice of such client, in material compliance under one or more current agreements with NextGen Healthcare, Inc. or one of its subsidiaries or affiliates (collectively the “Company”) or through a certified Reseller of the Company, and not a competitor of Company (“Participating Client”). Third parties, including but not limited to, consultants, vendors, and other partners of the Company are eligible to exhibit or attend by exclusive invitation only (“Invited Participants”). Without the prior written approval of a member of Company’s executive team, only direct employees of Participating Clients and Invited Participants (“Attendees”) may attend NextGen UGM. The Company reserves the right to deny registration for any reason or no reason to any client or any other entity and/or individual. Instructional sessions are designed to inform and educate our Attendees and participation is limited to Attendees only. Attendees understand and agree that certain information furnished to you by Company in connection with NextGen UGM, regardless of the form in which such information is presented, is confidential, non-public and/or proprietary information ("Confidential Information") and is the sole property of Company. You agree not to disclose the Confidential Information to any third party for any reason whatsoever, and to protect the Confidential Information using the same degree of care you use to protect your confidential information (but in no event less than a reasonable amount of care), for a period of two (2) years from the date hereof. By registering for NextGen UGM you agree to the processing of your personal data by Company as described in our Privacy Policy located at https://www.nextgen.com/privacy-policy.  A portion of your room rate goes towards UGM 25.

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