
Our dynamic agenda is designed to ignite new ideas and inspire innovative ways to transform your practice.
​With over 100 sessions available, now is the perfect time to begin mapping out your experience.
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Breakout Session Lineup Available Now!
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Stay tuned—the full agenda launches in early October, along with session registration.
Arrive on Sunday, November 2
You should plan to arrive on Sunday to experience the Innovation Hub at 1pm CT and then kickoff the event with our Taste of Nashville welcome reception at 6pm CT!
Depart on Wednesday, November 5
Breakout sessions will end on Wednesday at 12pm CT, and we’ll see you next year at UGM 26 in San Diego!
SUNDAY
November 2
Registration
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1:1 Hands-On Training in the Innovation Hub
Expo Hall + Networking
Taste of Nashville Welcome Reception
MONDAY
November 3
Opening General Session
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Breakout Sessions
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FQHC Executive Summit
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​Lunch + Fireside Chat General Session
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1:1 Hands-On Training in the Innovation Hub
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Expo Hall + Networking
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UGM Fest Reception
TUESDAY
November 4
Breakout Sessions
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AI Physician Symposium
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CXO Summit
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1:1 Hands-On Training in the Innovation Hub
Expo Hall + Networking
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Opry Nights Client Event
WEDNESDAY
November 5
Breakout Sessions
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1:1 Hands-On Training in the Innovation Hub
Expo Hall + Networking
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Unlocking Efficiency—UGM 25 Breakout Lineup
Adventure Now - Clinical
Care Guidelines = Better Outcomes: Adventure Now
Care Guidelines: Configure. Apply. Succeed: Adventure Now
EHR Tips and Tricks: Adventure Now
NextGen Share in Action-Connect. Share. Succeed: Adventure Now
Reports that Matter-Analyze, Apply, Achieve: Adventure Now
The Future of Tribal Reporting with NextGen's Population Health System (PHS)
Adventure Now - Financial
Contract Library: Adventure Now
PM Tips and Tricks: Adventure Now
Understanding and Optimizing PM Reports: Adventure Now
Using Background Business Processor to Optimize PM Workflows: Adventure Now
All
AI In Medicine Physician Symposium
CXO Summit: Accelerating Practice Performance
FQHC Executive Summit
From Intelligence to Impact: AI, Intelligent Automation, and Generative AI in Healthcare
From Vision to Victory: Strategic Goal Setting for Thriving Medical Practices
Clinical
Ambient Accelerators: Building Macros - Microsession
Ambient Accelerators: Tailoring Settings to Your Needs - Microsession
Auto-Immune Forum
Cardiology Forum
Closing the Loop: Interoperability That Powers a 360° Referral Experience
Connected Care, Connected Future: Deep Dive into NextGen's Interop Capabilities
Designing for Simplicity: Elevating the User Experience in the New Ortho Suite
Endoscopy Suite: Release Review
ENT & Allergy Forum
Eye Care in FQHC
From Evidence to Practice: Care Guidelines That Work
Gastro Forum
Lessons Learned: Enhanced Upgrade Community Pilot
Maximizing Behavioral Health Suite Workflows: Streamlining Care from Referral to Discharge
Medication Efficiencies with EHR and Mobile
NextGen Mobile in Action: Powering Smarter, Faster Clinical Workflows
NextGen Mobile Speech-to-Text: Seamless Clinical Documentation
Nursing and Medical Assistant Workflow Optimization
NextGen 8.3.1 New Features: Care Guidelines Enhancements - Microsession
NextGen 8.3.1 New Features: EHR New UI Framework Configuration - Microsession
NextGen 8.3.1 New Features: Pre-Encounter Documentation - Microsession
Ophthalmology and Care Guidelines
Ophthalmology Forum
​Ophthalmology Template Configuration for Efficiency
Optimizing the Use of the Medication Module
Prescription Adherence in Action: Patients Leading the Way
Smarter Summaries: AI at Work for Patient Care
Specialty Care Town Hall
Tribal User Meeting Breakfast
Urology Forum
Vision Forward: Empowering Ophthalmology with Modernized Optical Management Solutions
What's New with Mobile in Ophthalmology
What’s New with Ambient Assist: Smarter Tools, Smoother Workflows
What's New in EDR: 5.2 Release Review and Expert Level Tips for EDR Practices
Workflows for FQHCs with Behavioral Health Suite
Clinical Quality
Population Health Excellence: Best Practices for Maximum Impact
Reporting and Performance: One Comprehensive Solution (CHC)
Strategies for Winning in Value-Based Care and MIPS Expert Guidance
The Digital Shift in Quality Reporting
​UDS Made Simple: Faster, Easier, Better
Closed Loop Patient Experience
Closed Loop Patient Engagement and Readiness: NextGen Engage powered by Luma
Empowering the Patient Experience in NextGen Enterprise 8
Meet NextGen Navigator powered by Luma: AI That Transforms Inbound Calls
Patient Experience Redefined: Sneak Peak
Seamless Virtual Visits in Practice Operations: From Scheduling to Follow-Up
The Closed Loop Experience: Provider Journey, Unlocking Integration & Efficiency
Data Analytics
Clinical Research and Real-World Evidence: A Beginner's Guide for Ambulatory Providers
Data on Demand: Orchestrating Insights Your Way
Driving Ambulatory Practice Performance: From Reactive to Prescriptive Healthcare
Financial
A Fresh Look: The New Practice Management Experience
Claim Confidence: Fine-Tuning Edits for Maximum Reimbursement
Digital First: Accelerating Payments Through Transparency and Integration
Elevate your Clearinghouse Experience: Innovate, Automate, and Accelerate with NextGen + Waystar
Eligibility Elevated: Enhancing Patient Experience and Practice Performance
Faster, Smarter Credentialing Through Market Solutions
NextGen 8.3.1 New Features: Enterprise Scheduling - Microsession
NextGen 8.3.1 New Features: Patient Cost Estimator - Microsession
NextGen 8.3.1 New Features: USPS Address Validation - Microsession
NextGen Pay Powered by InstaMed: One Experience, Every Step
Practice Management, Elevated: Enterprise 8 Updates
Price Clarity, Patient Confidence: Using the Cost Estimation Tool
Revenue Cycle Made Simple: A Guide for Non-Billers
Streamline Payments with Intelligent Automation
Streamline RCM Operations with Intelligent Automation
​Vision Forward: Empowering Ophthalmology with Modernized Optical Management Solutions
Workflow Optimization and Efficiencies for the Back Office
Workflow Optimization and Efficiencies for the Front Office
Hosting
Faxing and Peripherals - Microsession
Networking and Performance Best Practices - Microsession
User Management and IAM Best Practices - Microsession
IT
Command and Control: Navigating Major Incidents - Microsession
Dynatrace, Dashboards and Observability
Information Technology Infrastructure Library Framework
Interoperability Automations that Drive Patient Care and Practice Efficiency
Journey to Hosting
Manage Change in Projects and Beyond - Microsession
Mastering Mirth Connect: Tips, Tricks, and Transformation Patterns
Mirth Connect: Powering Seamless Healthcare Data Exchange
Model and DesignHub - Microsession
Modernizing the Hosting Experience
NextGen Share and What's Next in Interoperability
Ophthalmology and Care Guidelines
Ophthalmology Template Configuration for Efficiency
Project Unity
Rooted in Solutions: The Power of Problem Management - Microsession
The Modern Era of IT: Fractional CIO Strategies That Drive Better Outcomes
Self Hosted Upgrade: How to Re-register Your Thin or Fat Workstations - Microsession
Unlocking the Power of APIs: Driving Efficiency, Connectivity, and Innovation
Managed Services - Upgrades
Application Managed Services: An Elevated Experience
Get Ready for Post-Upgrade Support - Microsession
​Manage Change in Projects and Beyond - Microsession
NextGen Enterprise 8 Day 1 Impacts: How to Prepare and What to Avoid - Microsession
NextGen Enterprise 8 Regulatory Upgrades and Our Service Offerings
NextGen Enterprise 8.3.1 Early Adopter Upgrades Round Table
NextGen Enterprise: How to Prepare for your NextGen 8 Upgrade - Best System & Business Practices
​NextGen Mobile: Setting you Ambient Implementation up for Success
Project Manage your NextGen Enterprise 8® Upgrade like a NextGen Expert - Microsession
Specialty Care: How to Prepare For Your NextGen 8 Upgrade: Best System and Business Practices
Organizational Development
Cultural Intelligence: Building Bridges Across Differences
Elevate Skills. Empower Teams. Exceed Expectations: NextGen Certification & Training Program
Executive Presence: Communicate with Confidence, Lead with Impact
Finding Your Place in Change
Guiding the Journey: Effective New Provider Training Made Simple
Keeping Employees Engaged Through Change
Keeping It Human: Shaping Culture in the Age of AI
Radical Conversations: Say What Matters
The Engagement Equation: Presentation + Facilitation = Impact
Training Reimagined: Discover NextGen Healthcare
Transformational Leadership Leading Beyond Your Limits
Using Certification and Training Program to Help with Goal Setting and Career Development
When Change Doesn't Work: Strategies for Identifying, Implementing & Measuring Effective Change
Regulatory
21st Century Cures Act: Information Blocking Compliance and Data Sharing Best Practices
Another Year, Another Set of Regulatory Challenges: Government and Industry Updates
Cracking the Code on CMS Prior Authorization
EHR Strategies for Stronger Financial Performance
​MIPS Value Pathways: Maximizing Clinical Efficiency and Reimbursement
Navigating the Regulatory Landscape
Sensitive Data: Privacy, Consent & Segmentation
Tips and Tricks for Improving Your Quality Performance Scores
All session attendees must pre-register to have access to the session onsite.
Attendees will scan to enter each session room onsite. Those who did not pre-register will be allowed to attend the session based on a first-come-first-serve basis after those who pre-register have scanned in.
Client Event
Exclusive Live Performance at The Grand Ole Opry!

Tuesday, November 4 | 8PM
Grand Ole Opry

There’s nothing like experiencing the world-famous Grand Ole Opry and this is the best way to do it. Join us for a one-of-a-kind Opry show exclusively for NextGen UGM 25 including surprise artists!
One complimentary ticket is included with your UGM registration. Guest tickets are available for $99 per person, which includes full access to the venue, food and drink.
The Grand Ole Opry is ADA accessible, ensuring that everyone can fully enjoy the festivities; and transportation will be available if needed.
Guest tickets are also available for the Welcome Reception on Sunday, November 2 from
6pm–8pm for $49 per person.