
At the heart of healthcare transformation are the providers, teams, and leaders who turn bold ideas into real-world impact. The Excellence in Healthcare Awards recognize NextGen Healthcare clients who are driving meaningful change—those whose innovations accelerate performance, improve outcomes, and elevate the patient and provider experience.
Whether through financial or operational transformation, clinical excellence, or groundbreaking use of patient experience technology, your innovation deserves to be celebrated.
You’ve overcome challenges. You’ve adapted, improved, and reimagined what’s possible in care delivery. Now it’s time to share your story. As a selected winner, you will be required to participate in a breakout presentation to share your innovative success and organizational outcomes! Don’t worry, NextGen representatives can assist with presentation preparation!
Be honored as one of the nation’s premiere healthcare innovators.
All finalists receive a complimentary pass to UGM 25. (If you have already registered; your fee will be refunded)
• Recognition at the UGM 25 Awards Ceremony during Opening General Session
• Excellence in Healthcare Award trophy
• Invitation to an exclusive cocktail reception at UGM 25
• Two complimentary passes to UGM 26
• Winner will be required to present their story/abstract in a breakout session at UGM 25
• Press release, social campaign, and custom marketing video showcasing your innovation and leadership
• $500 VISA® gift card to celebrate your team’s success
Timeline:
First Draft of Submission: September 15
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not mandatory - but you would miss this opportunity for a revision/comment from the judges and NextGen leadership
Final Deadline for Submission: September 30
Finalists Announced – Week of October 6
Please submit only one entry per practice per category, however, multiple categories can be submitted for.
Financial and or Operational Efficiency and Outcomes
Driving measurable improvements in financial performance
Recognizes organizations that have optimized financial and operational outcomes through NextGen® Enterprise PM, Financial and Operational Analytics, Data Orchestration, RCM Intelligence Technology, clearinghouse solutions, prior authorization, or related tools. *third party tools must be integrated into NextGen workflow or using data in PM/EHR Database.
Example Outcomes:
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Increases clean claim rate to 98.5%, up from 94%, by leveraging charge entry validation or automated rules engine tools
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Realized $500K in annual staff cost savings through RCM intelligence automation, reducing manual touches and improving reconciliation efforts
Inclusive of the Better Outcomes Contest
Advancing patient outcomes and experience through exceptional care
Celebrates providers and clinical operations teams who’ve elevated clinical care, communication, and outcomes using tools such as NextGen® Enterprise EHR, Adaptive Content Engine, Mobile/Ambient Asist, Virtual Visits, or clinically related tools.
*third party tools must be integrated into NextGen workflow or using data in PM/EHR Database.
Example Outcomes:
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Reduced supply waste by 40% through expiration tracking and automated reorder thresholds, inventory management innovation
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Preventative screening adherence (depression, BMI follow up, colorectal cancer, etc) by innovating and expanding care gap guidelines
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15+ hrs/wk saved through provider/staff inbox innovation and clinical tasking efficiency
Patient Centric Technology and Outcomes
Delivering seamless access and care readiness through intelligent, patient-centered technology
Spotlights organizations that have integrated & expanded their patient experience technologies with outcomes using tools such as Patient Experience powered by Luma, Patient portal, Instant Medical History Forms, call center solutions (IVR, AI Agent, chat bots, etc), or other related tools.
*third party tools must be integrated into NextGen workflow or using data in PM/EHR Database.
Example Outcomes:
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80% New patients self-scheduled for a specialty procedure using Patient Self Scheduling powered by Luma
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Call wait time decreased by 6 minutes with 43% call volume handled by AI agent at 84% patient identification success rate
NextGen Healthcare’s Excellence in Healthcare Awards 2025
Entry limit: One (1) entry per each of Our clients, per category. Additional entries will be disqualified.
Who may enter: Our clients who are live on the production environment of NextGen Enterprise and have been since at least July 3, 2025.
How to enter: Submit your application(s) describing how you improved the efficiency of your practice and delivery of healthcare services via the submission form on the Excellence in Healthcare Awards page of the NextGen UGM website located www.nextgenugm25.com/awards in one or more of the below categories. Draft entries are not required, but may be submitted between 9:00 AM ET on August 20, 2025, and 11:59 PM ET on September 15, 2025. Draft entries may receive feedback from the judges and Our leadership team. Final submissions can be submitted starting 9:00 AM ET on August 20, 2025 and until 11:59 PM ET on September 30, 2025.
Financial Operations
Clinical Care and Better Outcomes
Patient Experience
Winners: Up to three (3) finalists will be selected in each of the three (3) categories no later than October 6, 2025. Finalists will be notified via email no later than October 6, 2025, and each finalist will receive one (1) registration pass via email to NextGen UGM 2025 valued at approximately $1,399.00. One (1) winner will be selected in each of the three (3) categories and the winners will be announced during NextGen UGM 2025 no later than November 3, 2025. Each winner will receive two (2) NextGen UGM 2026 registration passes via email no later than June 30, 2026 a breakout session to present their story during NextGen UGM 2025, an Excellence in Healthcare trophy, a VISA® gift card for a team lunch valued at $500.00 and be part of a press release and social campaign highlighting their innovation and healthcare leadership. Prizes do not include airfare or hotel. Winners must be present to win. Our clients may not be declared the winner in more than one category. Finalists and winners will be selected by a panel made up of Our clients, Our executives, and/or third-party industry influences. Our clients may not take part in any panel for which they have submitted an application.
Additional Drawing: One (1) winner will be selected randomly from all valid submissions, excluding those selected to be a finalist, and receive (1) registration pass via email to NextGen UGM 2025 valued at approximately $1,399.00. Winner will be notified via email no later than October 6, 2025.
For full terms and conditions visit Excellence in Healthcare Awards_Full Terms Conditions_UGM25.pdf